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Student Support Representative

Company: VirtualVocations
Location: Fontana
Posted on: October 16, 2024

Job Description:

A company is looking for a Student Support Representative to assist students with inquiries and provide information about university policies and programs.



Key Responsibilities

Provide timely assistance and problem resolution to students via phone, email, or chat
Maintain compliance with federal student privacy laws and internal policies
Collaborate with various departments to ensure effective student support and meet performance goals


Required Qualifications

Ability to work in a high-energy team environment
Experience with Customer Relationship Management (CRM) software
Understanding of FERPA guidelines and student privacy regulations
Capability to work independently with limited supervision
Knowledge of federal educational funding options and military educational funding sources

Keywords: VirtualVocations, Bullhead City , Student Support Representative, Other , Fontana, Arizona

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